Last Revised Date : Dec 11, 2024

Pivotal is committed to protecting your data whilst allowing you to enjoy your experience with us.

This Privacy Policy (“Privacy Policy”) explains how Pivotal Research Ltd (“Pivotal”, "we", "us", "our") collects, uses, shares, and protects user ("you", "your") Personal Information when you visit and interact with our website, services, and software (collectively, "Services").

“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with and to you.

Please read this Privacy Policy carefully. By using our Services, you agree to the processing of your information in accordance with this Privacy Policy.

1. Information Collection

a )  Sources of Personal Information We collect Personal Information from various sources including data directly from you Your Personal Information are collected in several ways, including:-

We may also collect the information from third parties, from public sources, and from automated systems.

b )  Types of Personal Information Collected Depending on how you interact with the Services, we may collect the following information:

§  Personal identifiers such as your name, postal address, IP Address, email address, or other similar information you chose to provide.

§  Wallet and transaction information, including any Wallet addresses you connect to the Services, and information about the transactions and balances associated with such Wallets.

§  Communications between you and us. When you communicate with us we may collect and save a record of your communication and any Personal Information provided during the communication.

§  Usage data and automatically collected technical information such as traffic data, logs, and other communication data and the resources that you access and use on the Service.

§  Information about your computer and internet connection, including, but not limited to, the type of device you use, the IP address of your device, your operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.

2. Use of Personal Information We use the information we collect to:

• to process your requests for and use of our Services
• Provide, maintain, and improve our Services.
• Respond to your comments, questions, and requests.
• Conduct research and analysis for product development and improvements.
• Send you technical notices, updates, security alerts, and administrative messages.
• for such other purposes as set out in our Terms of Service.

3. Disclosure of Personal Information Personal Information may be shared in the following circumstances:

• Service providers We may disclose Personal Information to third-party service providers who use this information to perform services for us, such as hosting providers, auditors, advisors, consultants, customer service and/or support providers and other similar service providers.
• Advertising and Marketing Partners We may share Personal Information with third parties that provide advertising, campaign measurement, online and/or mobile analytics, and related services. These third parties may receive or access browsing and/or other data about your use of the Services, in order to help us better reach individuals with relevant ads and/or measure our ad campaigns, and/or to better understand how individuals interact with our Services overtime and across devices.
• Law Enforcement Under certain circumstances, we may be required to disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
• Legal Requirements We may disclose your Personal Information in the good faith belief that such action is necessary to comply with a legal obligation, to protect and defend our rights and property, prevent or investigate possible wrongdoing in connection with the Service, or to protect against legal liability.
• Consortium Members Your use of the Services may result in certain Personal Information being shared with Protocol operators and participants (e.g., validators, nodes, finality providers, non-custodial key managers, oracles, etc.) for the purpose of providing the Services, including the intended functions of the App.
• Business Transfers We may disclose and/or transfer Personal Information as part of any actual or contemplated merger, sale, transfer of assets, acquisition, financing and/or restructuring of all or part of our business, bankruptcy or similar event, including related to due diligence conducted prior to such event where permitted by law.

4. Cookies We use cookies or similar technologies on our Services for a variety of purposes, including to ensure that the Service functions work, as well as for analytics and advertising. Cookies can be used to recognize you when you visit Pivotal, remember your preferences, and give you a personalized experience that’s in line with your settings. Cookies also make your interactions with Pivotal faster and more secure.

5. Security of Data While we do our best to protect your Personal Information, we cannot guarantee the security of information you provide to us over the internet or similar connection as the internet is not a 100% secure medium, and communications over the internet may be subject to third-party interception. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our technical or organisational safeguards and measures.

6. Links to Other Sites Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. Please be advised to review the Privacy Policy of such third party’s site.

7. Children's Privacy We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.

8. Changes to This Privacy Policy We may change this Privacy Policy from time to time to comply with applicable laws, or to reflect users’ feedback. We encourage you to periodically review this Privacy Policy to be informed of how we are protecting your Personal Information.

9. Contacting us If you have any questions about this Privacy Policy, please contact us at: info@pivotalchain.io